A reservation type where the guest is charged the full amount upfront and is not entitled to a refund if they cancel, often offered at a discounted rate.
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A legally binding agreement between the property owner/manager and the guest outlining the terms and conditions of the short-term rental agreement.
Designing check-in processes that accommodate common guest requests, such as early or late arrival, while maintaining security and efficiency.
An online platform or app providing guests access to booking details, property information, and communication tools.
Standards and certifications provided by Bureau Veritas to assess and improve accessibility for guests with disabilities in hospitality environments.