A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to others, providing insights for improvement.
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Emphasizes the importance of high-quality, visually appealing photographs in showcasing a rental property’s best features, attracting potential guests, and accurately setting expectations.
A digital tool that automates and streamlines various aspects of short-term rental management, including bookings, payments, and communication.
Facilitating seamless conversations between hosts and guests through messaging platforms, enabling prompt responses and clear communication.
A brief assessment conducted after each guest checkout to identify any immediate cleaning, maintenance, or restocking needs before the next booking.