A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to others, providing insights for improvement.
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Monitoring, responding to, and managing guest reviews on platforms like Airbnb and VRBO to maintain a positive reputation.
The process of vetting potential guests to minimize risks such as property damage, noise complaints, or unauthorized occupants.
Designated times, typically at night, when guests are expected to minimize noise levels out of respect for neighbors and other residents.
A designation that may be given to accommodations meeting specific standards for business travelers. While not as common in the short-term rental…