Strategies and techniques for addressing and mitigating the impact of negative reviews from guests on short-term rental platforms.
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Providing disposable or reusable slippers for guests to use inside the short-term rental, enhancing comfort and hygiene.
Communication with guests before, during, and after their stay through various platforms, such as Airbnb messaging, SMS, or email.
Detailed information provided to guests about how to access the property upon arrival, including check-in procedures, key codes, and any special instructions.
Obtaining appropriate insurance policies, including property and liability coverage, to protect against potential risks associated with short-term rentals.