The ability to communicate with guests and manage listings in languages other than the host’s primary language, important for attracting international travelers.
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Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
A set of tools and resources provided by platforms like Airbnb and Vrbo that allow developers to integrate their software with the…
A digital or physical guidebook provided to guests staying in a short-term rental property. It typically includes information on house rules, appliance…
A centralized document or system that outlines the key brand messages, guidelines, and assets for a short-term rental, ensuring consistency and clarity…