The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
Menu
You may also like
A recognition program on Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria.
A standalone website created by the host to promote their rental property, accept bookings directly, and potentially bypass platform fees.
Optional insurance offered by platforms like Airbnb and VRBO, providing coverage for hosts and guests in case of unexpected events like cancellations,…
Guest reviews that exhibit recurring themes or patterns related to specific times of the year, revealing seasonal trends in guest satisfaction and…