The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
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A basic first aid kit made available to guests by the host, typically containing essential supplies for minor injuries or emergencies.
Meaning ‘company car’ in Swedish, this term highlights the potential need for reliable transportation when managing short-term rentals, especially for tasks like…
Exploring and implementing additional income streams beyond nightly rentals, such as offering experiences, early check-in/late check-out options, or partnering with local businesses.
Setting lower rental rates during periods of lower demand, such as weekdays or the off-season, to attract more bookings.