Feedback and ratings provided by guests after their stay at a short-term rental, influencing the property’s reputation and attracting future bookings.
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All the interactions and communication channels between a vacation rental host and their guests throughout the entire guest journey.
A customer service and support ticketing system that can be used by short-term rental hosts to manage guest inquiries, resolve issues, and…
A detailed document provided to guests before arrival, containing essential information about accessing the property, using amenities, and contacting the host.
As part of an experiential offering, hosts can organize an “Ojo de Dios Workshop” where guests can learn the traditional art of…