A marketing strategy that focuses on targeting a specific and well-defined segment of the market, such as families with pets or digital nomads.
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Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
An online marketplace that connects vacation rental property owners or managers with potential guests seeking short-term accommodations.
A property management software that helps short-term rental hosts manage their listings, bookings, and guest communication on platforms like Airbnb and Vrbo.
A record of all interactions between hosts and guests, including messages, inquiries, and special requests, facilitating effective communication and issue resolution.