A bustling city in Vietnam offering a mix of urban and coastal experiences, attracting tourists and short-term rental guests.
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A resource provided by hosts or property managers to guests, offering information and recommendations about the local area, including restaurants, attractions, and…
A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and…
The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
A property that contains multiple separate dwelling units, such as a duplex, triplex, or apartment building, which can be individually rented out…