Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
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Regular upkeep and repairs of irrigation systems, crucial for maintaining outdoor spaces of short-term rentals, especially in warmer climates.
The increasing importance of incorporating sustainable practices into short-term rental operations, such as using eco-friendly products and minimizing environmental impact.
Traditional Guatemalan textiles, often handwoven, that can be used as decorative elements in short-term rentals to enhance local cultural immersion for guests.
A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.