Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
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The incorporation of design elements and amenities that make short-term rentals accessible to guests with disabilities, adhering to accessibility standards and promoting…
Established benchmarks and guidelines for service, cleanliness, and overall quality in the hospitality industry, often applied to short-term rentals.
A personalized and attentive approach to guest communication and support, exceeding expectations and fostering positive relationships with renters.
Temporary price reductions offered to guests as incentives to book, often during low season or to attract last-minute bookings.