Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
You may also like
Using high-quality, professional photography that showcases the best features of a short-term rental property. This helps attract more bookings by creating a…
Third-party services that provide identity verification and background checks on potential guests to help hosts make informed booking decisions.
The minimum number of nights guests are required to book for a specific property and date range, set by the host or…
The amount of time between when a guest makes a reservation and the actual check-in date. Understanding booking lead time helps hosts…