Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
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The practice of monitoring, responding to, and leveraging reviews on Yelp to enhance the reputation and visibility of a short-term rental.
The estimated revenue a short-term rental property can generate, considering factors like location, seasonality, occupancy rates, and operating expenses.
The service of arranging tours, activities, and experiences for guests during their stay, often for an additional fee.
Information provided by the host about the surrounding area, including nearby attractions, restaurants, and transportation options.