Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
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A thoughtful gesture for short-term rental hosts to provide guests upon arrival, often containing local treats, toiletries, or information about the area.
The maximum amount an insurance policy will pay out for damages or losses to the physical structure of a short-term rental property.
Implementing environmentally friendly practices in short-term rental operations, such as energy conservation, waste reduction, and local sourcing.
The organic promotion of a short-term rental business through positive guest reviews, recommendations, and referrals, leveraging guest satisfaction to drive future bookings.