Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
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Implementing eco-friendly measures and initiatives to reduce the environmental impact of short-term rentals, such as energy efficiency and waste reduction.
Proactive maintenance tasks and inspections conducted regularly to prevent potential issues and ensure the smooth operation of the property.
A marketing model where hosts partner with other businesses to promote their listings on external platforms, earning a commission for each booking…
The importance of clearly communicating house rules and expectations to guests to ensure a smooth and enjoyable stay for all parties.