Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
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Crafting compelling property descriptions, using high-quality photos, and highlighting key features and amenities to attract potential guests.
The ability to import booking calendars from one platform (e.g., Airbnb) to another (e.g., VRBO) to avoid double bookings.
Marketing strategy where existing guests are incentivized to refer new guests, often through discounts or credits.
The percentage of short-term rental listing views that result in a confirmed booking, often used as a measure of listing performance and…