The ongoing interaction between hosts and guests throughout the booking process, stay, and post-stay period, facilitated through various platforms and channels.
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An online platform or marketplace that connects short-term rental property owners or managers with potential guests, facilitating bookings and communication.
The percentage of time a short-term rental property is booked over a specific period, indicating its popularity and profitability.
A unique and memorable activity or service offered to guests, often highlighting local culture, attractions, or the host’s expertise.
A term for a host who approaches their short-term rental business with an entrepreneurial mindset, constantly seeking growth, innovation, and new opportunities.