The ongoing interaction between hosts and guests throughout the booking process, stay, and post-stay period, facilitated through various platforms and channels.
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Managing listings across multiple platforms like Airbnb, VRBO, and Booking.com to reach a wider audience and optimize bookings.
Strategies and techniques aimed at maximizing occupancy rates for short-term rentals, leveraging data analysis, marketing, and revenue management principles.
Software or systems used to manage interactions with potential and existing guests, including inquiries, bookings, and communication.
A similar program on VRBO that recognizes hosts who meet specific performance standards and provide excellent guest service.