A system that allows guests to access a property using a code, app, or other digital method, eliminating the need for physical keys.
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An agreement between a host and a guest to cancel a confirmed booking, typically initiated due to unforeseen circumstances or a change…
A rewards program offered by Ibis hotels for frequent guests, offering discounts, perks, and other benefits.
When a short-term rental property does not have in-unit laundry facilities, but guests have access to a shared or paid laundry facility…
The collection and analysis of data generated by IoT devices in rental properties to gain insights into guest behavior, property performance, and…