The methods used to grant guests access to the short-term rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
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A seamless and effortless arrival experience for guests, typically involving self-check-in options like smart locks, keyless entry, or clear instructions for accessing…
The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and…
A record of all interactions between hosts and guests, including messages, inquiries, and special requests, facilitating effective communication and issue resolution.
A comprehensive document or digital resource provided to guests upon booking or arrival, containing essential information about the short-term rental, local area,…