The process of vetting potential guests to minimize risks associated with property damage, noise complaints, or other undesirable behaviors.
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Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.
Feedback and ratings provided by hosts about their experience with guests after their stay, promoting responsible guest behavior and accountability.
Automated or templated messaging systems used by hosts to communicate with guests efficiently, often integrated with booking platforms.
Measures taken by hosts to protect their property from potential damage caused by guests, including security deposits, insurance policies, and clear house…