A value-added service offered by some short-term rental hosts, providing guests with free or discounted access to local museums and cultural attractions.
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The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest…
Technology used in chatbots and guest communication tools to understand and respond to guest inquiries naturally and efficiently.
Online platforms that cater to specific types of short-term rentals or target specific guest demographics, offering a more specialized marketing and booking…
Establishing clear, timely, and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, enhancing satisfaction and building rapport.