A situation where a host accidentally accepts multiple bookings for the same dates, leading to potential double-bookings and significant guest dissatisfaction. Implementing robust booking management systems and practices is crucial for avoiding overbookings.
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A visual representation of the steps a guest takes from the moment they become aware of your short-term rental to the end…
The standard or designated time at which guests are allowed to check in to a short-term rental property.
A security measure that prevents access to a network or device from specific IP addresses. Hosts can use this to block known…
The steps and procedures involved in a guest checking out of a short-term rental, including checkout instructions, key return, and cleaning arrangements.