Describes the role of curating unique and memorable experiences for guests beyond the basic accommodation, such as local recommendations, activities, and partnerships.
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Prompt and effective communication with guests is crucial for a positive rental experience. This includes responding to inquiries, providing check-in instructions, and…
A pricing strategy that leverages psychological principles, such as charm pricing (e.g., $9.99) or prestige pricing (e.g., rounding up to $100), to…
The extent to which guests can identify and recall a short-term rental brand based on its visual elements, messaging, or reputation.
An official notification sent to guests upon successfully reserving a short-term rental, outlining booking details, house rules, and check-in instructions.