A term for a host passionate about providing exceptional hospitality and creating memorable experiences for their guests.
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The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
The formal procedure for challenging a decision made by a platform like Airbnb or VRBO, such as a booking cancellation penalty or…
A marketing strategy that combines online and offline tactics to promote a short-term rental, such as social media and local partnerships.
Being aware of your surroundings and potential risks associated with hosting strangers in your short-term rental.