A term for a host who demonstrates flexibility and adjusts their strategies and operations in response to changing market conditions, guest preferences, or unexpected situations.
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The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…
Utilizing technology like smart locks and keyless entry systems to manage guest access remotely, eliminating the need for physical key exchanges.
Pre-written messages designed to streamline host communication with guests, covering common inquiries, booking confirmations, check-in instructions, house rules, and post-stay follow-ups.