Local laws and regulations that govern short-term rentals, often varying within a city or region, creating a complex landscape for hosts to navigate.
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A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
A pricing strategy where hosts offer lower rental rates during periods of low demand or the off-season to attract bookings and maintain…
The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
Software solutions that help hosts monitor, analyze, and respond to guest reviews across multiple platforms like Airbnb and VRBO.