Any point in the guest journey where a positive or negative experience can significantly impact their overall satisfaction and likelihood to rebook or leave a good review.
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A predetermined amount of money allocated by hosts to cover the expected depreciation of furniture, appliances, and other property features due to…
A property listing that uses storytelling elements to engage potential guests and create an emotional connection, showcasing the experience rather than just…
Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
Adherence to all applicable laws, regulations, and licensing requirements governing short-term rentals in a specific location.