A detailed record of all maintenance, repairs, and inspections conducted on a short-term rental property.
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Ensuring that a short-term rental is equipped with reliable internet connectivity, suitable lighting, and a quiet environment for guests who need to…
Determining appropriate cleaning fees based on property size, amenities, and local market rates while ensuring transparency with guests.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
The process of keeping track of bookings, blocking dates for maintenance or personal use, and syncing calendars across multiple platforms.