Using a smartphone app or website to access a short-term rental, often through digital keys or codes.
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The built-in communication platform on Airbnb and VRBO that allows hosts and guests to interact securely before, during, and after a booking.
A premium service offered by some short-term rental hosts or management companies, providing personalized assistance and recommendations to guests for dinner reservations,…
Developing targeted marketing campaigns that capitalize on seasonal travel trends, holidays, and local events to attract bookings.
Refers to unethical practices aimed at artificially inflating a listing’s ratings or suppressing negative reviews on short-term rental platforms.