A personal welcome by the host or property manager upon a guest’s arrival at a short-term rental.
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A term used to describe a couple who jointly manage and host guests at a short-term rental property.
A Swedish term for “Sailor’s House,” often used to describe charming and historic cottages near the sea, appealing to guests seeking a…
The use of pre-written messages and scheduling tools to streamline guest communication, providing timely responses to inquiries, confirmations, and check-in instructions.
A research method used to evaluate the ease of use and effectiveness of a short-term rental platform or website by observing how…