A formal request from a guest or host to address repairs or upkeep needed at a short-term rental property.
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A cancellation policy that allows guests to cancel their booking with a full or partial refund, subject to certain conditions.
The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
A stylish and modern short-term rental located in a desirable, central location within a city, often appealing to travelers seeking convenience and…
Establishing a clear and fair policy for handling accidental damages, outlining procedures for reporting, assessing, and addressing the situation while maintaining positive…