The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
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A comprehensive resource provided to guests, typically in digital or printed format, containing essential information about the property, amenities, house rules, local…
Items and services provided to guests to enhance their comfort and convenience, such as toiletries, linens, Wi-Fi, and coffee.
Technologies and systems that allow hosts to manage their properties remotely, such as smart locks, security cameras, and remote check-in systems.
The charges that platforms like Airbnb and Vrbo deduct from host earnings for using their services, typically a percentage of the booking…