The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
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The platform’s system for guests and hosts to provide feedback on their experiences, influencing future bookings and fostering transparency.
The process of distributing a vacation rental listing across multiple online platforms to increase visibility and bookings.
Utilizing online channels like social media, search engine optimization, and paid advertising to reach potential guests.
Evaluations and feedback provided by guests after their stay, publicly viewable on platforms like Airbnb and VRBO. Reviews heavily influence booking decisions…