The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
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A collection of documents, often digital, provided to guests in short-term rentals, containing property information, house rules, local recommendations, and emergency contacts.
A legal arrangement where two or more individuals or entities share ownership of a property used for short-term rentals, outlining responsibilities and…
Effective and timely communication with guests before, during, and after their stay at a vacation rental property, including booking confirmations, check-in instructions,…
Hiring external cleaning companies or individuals to clean and maintain short-term rental properties between guest stays.