Detailed instructions provided to guests on how to access the property, including directions, key codes, parking information, and Wi-Fi passwords.
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The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
The awareness and respect for different cultural norms, values, and practices when hosting guests from diverse backgrounds in a short-term rental setting.
Meaning ‘service error’ or ‘service failure’ in Swedish, this term underscores the importance of minimizing mistakes in the short-term rental business. Errors…
A situation in a short-term rental where the safety or security of guests, property, or others is in immediate danger, justifying immediate…