The terms and conditions that outline the rules and penalties for guests canceling their bookings, protecting both hosts and guests.
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Automated or templated messaging systems used by hosts to communicate with guests efficiently, often integrated with booking platforms.
The practice of contracting specific business processes, such as guest communication, cleaning, or maintenance, to external service providers specializing in short-term rentals.
A fully managed, relational database service in Microsoft Azure that provides scalability and security for storing and managing short-term rental data.
Bookings made directly through a host’s website or other channels, bypassing third-party platforms and their associated fees.