Procedures used by hosts to evaluate potential guests and mitigate risks, such as verifying identities, reading reviews, or requesting security deposits.
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Using software or platform tools to automate guest communication, such as sending booking confirmations, check-in instructions, or post-stay reviews.
Dividing potential guests into distinct groups based on shared characteristics, such as demographics, travel purpose, or booking behavior. This allows hosts and…
A pricing strategy employed by hosts to incentivize longer stays by offering discounted rates for guests who book for a full week…
Proactively anticipating and fulfilling guest needs before they arise, going beyond expectations to create a memorable experience.