The effective handling of all communication with guests before, during, and after their stay.
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The practice of sourcing furniture, decor, and other supplies for a rental property from businesses that prioritize fair labor practices, sustainability, and…
Having plans and resources in place to handle unexpected situations that may arise during a guest’s stay, such as medical emergencies, natural…
A thoughtful gesture for short-term rental hosts to provide guests upon arrival, often containing local treats, toiletries, or information about the area.
A compelling and informative written description of a short-term rental property, highlighting its features, amenities, and benefits for potential guests.