A system that allows guests to access the property without a physical key, using methods like keypads, smart locks, or mobile apps.
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Keeping a detailed record of all guest interactions and communication, including inquiries, booking confirmations, and any special requests, organized by week, to…
An individual or company that designs and promotes authentic local experiences for travelers, often in collaboration with short-term rental hosts.
The process of identifying and procuring high-end amenities and furnishings to elevate the guest experience and justify premium pricing.
The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems…