The process of confirming a guest’s identity to prevent fraud and ensure the safety and security of the property and other guests.
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Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
A host who is not actively managing their listings or responding to inquiries in real-time, often relying on automation or co-hosting assistance.
A period of exceptionally high demand for vacation rentals, typically during peak seasons or special events. This often leads to increased bookings…
Unusual or unexpected actions exhibited by guests during their stay, often deviating from typical guest behavior patterns. This can include excessive noise…