The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
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A comprehensive resource provided by hosts to their guests, offering information and recommendations about the property, the local area, and things to…
A curated offering for guests planning a slumber party, typically including amenities like extra pillows, blankets, snacks, movies, and board games.
A property listing on platforms like Airbnb or VRBO that is meticulously crafted with high-quality photos, compelling descriptions, relevant keywords, and competitive…
The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during…