The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
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A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
Strategies for encouraging past guests to refer new customers to short-term rental properties, often through discounts, rewards, or exclusive perks.
The process of improving a short-term rental listing to attract more bookings, involving high-quality photos, compelling descriptions, competitive pricing, and strategic keyword…
The precautions and systems in place to ensure the well-being of guests staying in short-term rentals in Olinda, Brazil, such as neighborhood…