The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
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Technological features integrated into the rental property, such as smart locks, thermostats, or entertainment systems, enhancing convenience and comfort for guests.
A 12-month period used for financial reporting and tax purposes, which may not necessarily align with the calendar year. Important for hosts…
A system that provides personalized travel suggestions based on user preferences, past behavior, and external factors.
A federal agency responsible for securing U.S. borders and facilitating legitimate travel and trade. While not directly involved in short-term rental regulations,…