The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
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Effective and responsive communication with guests throughout their short-term rental experience, from pre-booking inquiries to post-stay feedback.
The growing trend of consumers prioritizing experiences over material possessions. Short-term rentals, especially those in unique locations or with curated local experiences,…
A form of marketing for short-term rentals that relies on word-of-mouth referrals, social proof, and building a strong online reputation to attract…
A dynamic pricing strategy where rates are adjusted based on demand peaks, often seen around holidays or special events.