The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
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Standards and certifications provided by Bureau Veritas to assess and improve accessibility for guests with disabilities in hospitality environments.
A visual representation of booking demand and occupancy rates for a short-term rental property over a specific period, helping hosts adjust pricing…
A dedicated area on a short-term rental listing where potential guests can ask the host specific questions about the property, amenities, or…
A specified timeframe after which a personalized price quote for a short-term rental is no longer valid, prompting the guest to request…