The exchange of information between hosts and guests before, during, and after a short-term rental booking, including inquiries, confirmations, and feedback.
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Crafting compelling and accurate descriptions that highlight the property’s unique features, amenities, and benefits to attract potential guests.
A situation where a guest makes a booking but then stops all communication with the host, often without checking in or providing…
The percentage of rental income or fixed amount a property manager charges for their services.
The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.