A comprehensive document or digital resource provided to guests upon booking confirmation, containing essential information about the property, check-in instructions, local recommendations, and house rules.
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The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.
The speed at which hosts respond to booking inquiries and guest messages, crucial for securing bookings and providing excellent customer service.
A type of furnished, short-term rental typically used by business travelers, often managed by specialized companies.
Engaging in local Neighborhood Watch programs to enhance security and foster a sense of community around the rental property.