Feedback and ratings provided by guests after their stay, publicly displayed on platforms like Airbnb and VRBO, influencing future booking decisions.
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A legal contract where a property owner appoints a property manager or management company to act as their agent in managing and…
Being open and upfront with guests about expected utility consumption and any associated costs or guidelines for their stay.
Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and…
Providing guests with a dedicated non-emergency contact number for any questions or assistance they may need during their stay, ensuring a smooth…