The specific needs, desires, and expectations of guests when searching for and booking short-term rentals, such as amenities, location, or property type.
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Guidelines and regulations regarding minors traveling alone or with one parent/guardian, requiring consent forms and documentation to prevent child trafficking.
The overall impression and satisfaction a guest has with their stay, encompassing all aspects from booking to checkout.
Techniques for actively managing guest reviews, including responding to feedback, addressing concerns, and encouraging positive reviews to improve listing visibility and reputation.
The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or…