An online platform or app that provides guests with a centralized hub for accessing booking information, communication tools, and property details.
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Timely and clear communication between hosts and guests throughout the booking process, including inquiries, booking confirmations, pre-stay instructions, and post-stay follow-up, to…
Greeting guests with a thoughtful welcome pack containing essentials, local treats, or personalized gifts to make them feel welcome and appreciated.
A message sent to a host or guest on a short-term rental platform that is held for review or delayed delivery, often…
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