The exchange of information and interaction between hosts or property managers and guests throughout the booking and stay process.
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Detailed instructions provided to guests explaining how to access the property upon arrival. This can include information about key codes, lockboxes, parking,…
High-speed internet access provided as an essential amenity in short-term rentals, catering to the needs of remote workers, digital nomads, and guests…
A type of insurance that protects short-term rental hosts from financial losses arising from claims of bodily injury or property damage.
Utilizing various communication channels like messaging apps, email, and SMS to provide a seamless and integrated guest experience throughout their stay.