A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.
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The terms and conditions that outline the rules and penalties for guests who need to cancel their booking at a short-term rental…
The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
A short-term rental that prioritizes ease and convenience for guests, offering amenities and services that simplify their stay, such as self-check-in, keyless…