The method by which guests enter and access the short-term rental property, such as keyless entry, lockboxes, or on-site staff.
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A tax levied on the rental of accommodations, including short-term rentals, in many jurisdictions. Also known as a transient occupancy tax or…
A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
Providing 24/7 guest assistance for emergencies, questions, or issues that may arise during their stay.
The various facilities and conveniences offered to guests in a short-term rental, categorized as essential, standard, or luxury amenities.