The method by which guests enter and access the short-term rental property, such as keyless entry, lockboxes, or on-site staff.
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The responsiveness and accessibility of a host in addressing guest inquiries, requests, and issues promptly. This can be achieved through various communication…
Creating a comprehensive guide that provides guests with insider tips and recommendations for exploring the neighborhood, including local restaurants, shops, and attractions.
A term for a host known for providing a consistently high-quality guest experience across all areas of their short-term rental operation.
Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using…