A cancellation policy that allows guests to cancel their booking for free or with a partial refund up to a certain time before their scheduled arrival date.
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A security measure requiring multiple forms of verification to access accounts, enhancing security for hosts and guests.
A rewards program offered by Ibis hotels for frequent guests, offering discounts, perks, and other benefits.
The segment of the travel industry focused on high-end experiences and accommodations, often targeted by luxury short-term rentals.
Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.