The highest rating a guest can give a short-term rental property on platforms like Airbnb and VRBO, indicating exceptional quality, service, and experience.
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The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
Digital or printed guides provided to guests that offer information about the property, local area, and recommendations for activities and dining.
Overwhelmingly positive guest reviews that highlight the exceptional qualities and experiences of a short-term rental.
A property that contains multiple separate dwelling units, such as a duplex, triplex, or apartment building, which can be individually rented out…