The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
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A metric used in short-term rentals to measure the average length of stay for guests. Longer dwell times can indicate higher guest…
Specialized software used by hosts and property managers to streamline short-term rental operations, including bookings, communication, and finances.
A hypothetical technology that monitors noise levels in short-term rentals, helping hosts enforce house rules and address potential disturbances.
A feature of a rental property where guests can enjoy a view of a garden or landscaped outdoor space.