The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
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A curated selection of essential toiletries and convenience items provided to guests in a short-term rental, typically including travel-sized shampoo, conditioner, soap,…
A tool used by potential guests to estimate the total cost of their stay, including rental fees, cleaning fees, and taxes, helping…
The period before a guest’s scheduled arrival date during which they can cancel their reservation without incurring any financial penalties.
The recurring costs associated with running a short-term rental, including cleaning fees, property management fees, utilities, and maintenance.