Software or platforms that automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
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A digital or physical guide provided to guests upon arrival. It contains essential information about the property, amenities, house rules, local recommendations,…
Measures taken to protect sensitive guest information, such as names, addresses, and payment details, from unauthorized access, disclosure, or theft.
Connecting software systems, such as a property management system and Airbnb, to automate tasks and data sharing.
A process that allows guests to access the rental property without meeting the host in person, often using keypads, lock boxes, or…