Features within the Airbnb and VRBO platforms that facilitate communication between hosts and guests before, during, and after a booking.
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Upgrades or renovations made to a short-term rental property based on feedback, suggestions, or common requests from previous guests.
The stage in the guest journey when potential guests research and form opinions about a short-term rental before booking.
A digital or physical resource providing guests with essential information about the property, amenities, local area, and house rules.
The price charged for a single day’s stay at a short-term rental property.