The process of evaluating potential guests through reviews, verifications, and communication to minimize risks associated with bookings.
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Maintaining clear and proactive communication with guests throughout their stay, providing timely responses to inquiries, and addressing any concerns promptly.
A culinary experience offered as an add-on or promoted amenity where guests can learn to make gnocchi, Italian dumplings, from scratch. This…
A document signed by a guest that releases the host from liability for any damages or injuries that occur on the property…
A pricing strategy that adjusts nightly rates based on real-time market demand, seasonality, and other factors.