Personalized check-in services where a host or representative physically greets guests upon arrival, provides property tours, and answers questions.
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Refers to the seamless integration between a property management system (PMS) and online travel agents (OTAs) like Airbnb and VRBO, enabling real-time…
A Greek word that refers to the three levels of household, family, and property, often used in discussions of hospitality and the…
A designated person or service that guests can reach out to for urgent assistance or maintenance issues during their stay.
A pricing strategy where hosts offer lower rental rates during periods of low demand or the off-season to attract bookings and maintain…