The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
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The process of automatically updating the availability calendars across all connected platforms to prevent double bookings.
The excessive reliance on automated systems and processes in short-term rental management, often at the expense of personalized service or genuine hospitality.
Marketing strategies that focus on naturally increasing the visibility of a short-term rental listing without paid advertising.
A satirical term for a strict, inflexible, or unforgiving cancellation policy for a short-term rental, often perceived as favoring the host over…