The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
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The strategic application of data analysis and pricing strategies to maximize revenue and profitability from short-term rental properties.
A segment of the short-term rental market characterized by bookings for short stays, often within driving distance of guests’ homes.
A listing agreement where a property is exclusively managed and marketed by a single property management company or platform.
The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.