A refundable amount held by the platform or host to cover potential damages or extra cleaning costs incurred during a guest’s stay.
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A selection of complimentary amenities provided to guests in a short-term rental, typically including snacks, beverages, and toiletries.
A last-minute or spontaneous booking made by a guest with little to no prior planning.
The proactive approach of monitoring and managing all aspects of the guest experience, from pre-booking to post-stay, to ensure satisfaction and positive…
Tailoring guest experiences by suggesting local attractions, restaurants, or activities based on their preferences or past booking behavior.